Thursday, 30 October 2008

Fire Drills avoid complacency

The more we optimise and increase the efficiency of our businesses, the more we can increase the risk of a simple failure effecting everyone. A business server is a good example of this, if the server stops the business IT system can stop; a single failure stops everyone.

After a long period of calm and smooth operations at our customers we have had a couple of small but significant failures, where the "Fire Drill" has been called for. Some have worked better than others, but those that have been practiced worked best.

When there are no problems you tend to sit back and enjoy life, but after a few problems you tend to look around to see if there are any more coming. We have had cause to do this, any false sense of complacency has gone, things always go wrong when you are least prepared.

Do not put off the fire drills, practice them as you planned. This is a discipline worth keeping, you will be grateful you did.

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