One of our customers recently arrived at work to discover no one could get access to the Internet or print. Not a life and death situation, but very inconvenient for all 150 people in the organisation.
Fortunately in this case backup systems were available, and after a short period of trying to diagnose and fix the problems two new servers were up and running inside the hour. Normal service was resumed with minimal disruption to people and the business.
This was a short lived inconvenience because the risk had been anticipated. The quick response was possible because a routine "Fire Drill" had been practiced with virtual servers on Virtual Iron.
Disappointing to have a failure, but success in getting back to normal, well done to the IT team.
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