A server is a key part of a small business, it can also be an Achilles heel. If the server stops the business stops, potentially causing significant disruption and loss of money.
After talking about it for some time we have put together a package to minimise the disruption and loss if a server stops. To achieve this we will undertake to have a substitute server available that we can use replace the failed server until it is fixed. The basis of this service is a real demonstration of the recovery process so that we can test it and be confident that the process will work when needed.
The process requires a daily server image that can be used on a substitute server. If the main server fails the business can continue to operate after only a short delay to bring on the substitute server.
While with good IT management the risk of a server failure is low it is still significant and we believe a substitute process should be an important part of your systems built in resilience. Further details and the case for this service can be found on this substitute server link.
A further challenge is to make the service available at a price people are prepared to pay. After all is said and done, while we will regularly demonstrate the process no one wants a server to stop.
As an alternative we can set up the process and equipment and the business takes on the responsibility for maintaining readiness. The advantage of this is single set up cost and no ongoing commitment to an external organisation.
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1 comment:
Morning Bill.
Affable, trustworthy - but slightly rambling.
Benefits of substitute server could be more compelling.
Yes - like all insurance this is a grudge purchase: something we hope we'll never need.
So grab the bull by the horns. Maybe use a strong, simple analogy - a flooded kitchen perhaps. "There: that's why you need the insurance provided by our service..."
All the best, Justin
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